Career Opportunities

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The Customer Service Representative / Receptionist contributes to the success of a high-performing organization committed to delivering superior care and exceptional service. Performs a range of administrative and customer service tasks, providing valuable support to the hospital.

Key Responsibilities

• Provides excellent customer service in-person, over the phone, and during high-stress situations.
• Manages lobby flow, addresses concerns, calms distressed owners, and schedules appointments.
• Handles basic medical emergencies for pets and owners, ensuring safety and well-being.
• Assists with medication pickups, inquiries, and provides information about services and products.
• Inputs and manages data in practice management software, including billing and accounts.
• Assists with retail sales, weighing pets, processing faxes, and maintaining records.
• Reconciles cash drawer and performs end-of-day duties for accurate financial transactions.

Qualifications (Required)

• 2+ years of veterinary experience is required
• High school diploma or GED required, or equivalent combination of education, certification, training, and/or experience
• Knowledge of clerical procedures and ability to organize files and records
• Excellent customer service skills, providing courteous and prompt assistance
• Accurate cash handling and cashiering abilities
• Strong multitasking skills with attention to detail
• Ability to work at a keyboard or workstation for extended periods and perform physical tasks such as standing, walking, climbing, and lifting animals up to 50 pounds

Preferred Skills (Nice to Have)

• Preferred 1-2 years experience in emergency veterinary hospital
• Experience in veterinary assisting is a plus

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

The veterinary assistant / technician provides support to the veterinarians and technicians in their daily tasks by cleaning and maintaining equipment, feeding, exercising and grooming patients, preparing and sanitizing surgery suites, restraining and handling patients, and clerical and administrative work. They deliver quality care for all patients and provide exceptional service.

Key Responsibilities

• Provide compassionate care to all patients
• Greet patients and their owners as they arrive and show them to an examining room, taking the patient's weight and other vital signs upon arrival
• Triage patients, perform physical exams, treatments, and administer medication as directed by the licensed veterinary technicians (LVT's).
• Calm and soothe anxious patients
• Assist doctors and technicians with the administration of medications or with patient restraint
• Perform laboratory tests and take radiographs
• Operate and maintain hospital equipment, including EKG, fluid pump, syringe pump, scales, anesthetic monitors, and machines, etc.
• Fill prescriptions, calculate and administer medications, maintain proper documentation, logging, and security of controlled drugs.
• Feed patients as prescribed by the attending doctor or as the client has requested; record appetites; recognize and report any unusual conditions or abnormal behaviors
• Communicate in a positive manner with clients and ensure that they feel comfortable leaving their pet(s)
• Educate clients about insurance, wellness, and medicinal plans
• Maintain the cleanliness of the hospital each day; clean equipment, kennels, and facilities using chemicals and supplies; ensure the safe use of chemicals; complete laundry
• Bath and care for patients who stay overnight; ensure that every animal released is clean and properly groomed prior to their release
• Adhere to the hospital's safety and wellness regulations
• Understand and carry out oral and written directions
• Maintain accurate medical records
• Show up for work regularly; full-time presence at work is essential for every shift
• Promote hospital products and services and support the organization
• Respond respectfully with urgency to directions given by Doctor of Veterinary Medicine (DVM) or Licensed Veterinary Technicians (LVT).
• Perform any other duties as assigned by the Manager; may have other assigned duties if working in a specialty area (i.e., dentistry, surgery, emergency, radiology, cardiology, neurology, internal medicine, etc.)

Qualifications (Required)

• High school diploma or equivalent.
• 2+ years of experience in emergency veterinary hospital.
• Maintains current knowledge in the field of expertise and actively seeks opportunities for continuing education and skill improvement.
• Ability to restrain animals, fill prescriptions, and monitor sedation procedures.
• Ability to work with or around sick animals, potentially hazardous materials, cleaning chemicals, gas anesthetics, zoonotic diseases, and unpleasant odors.
• Requires knowledge of hospital procedures, policies, and services; client and patient treatment protocols; hospital computer systems; and the standard procedures, records, and terminology used in a veterinary hospital.
• Depending on the functional area of assignment, tasks may involve extended periods of time at a keyboard or workstation and/or extended periods of time standing and/or walking.
• This is a strenuous job that requires a lot of lifting, cleaning, and constant motion. May involve some climbing, balancing, stooping, kneeling, crouching, or crawling.
• Some tasks involve the periodic performance of moderately physically demanding work, usually involving lifting or carrying moderately heavy animals (up to 50 pounds).

Preferred Skills (Nice to Have)

• 3-5 years veterinary emergency experience
• Has worked with Cornerstone Software
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT) preferred or as required by State.
  
• Care and Compassion – displays a desire to build rapport, provide personal assistance, and emotional support
• Animal Restraint and Safety – uses sound judgment when handling patients and always takes appropriate precautionary steps when needed
• Communication – uses effective and appropriate methods of interacting with others
• Team Orientation – works cooperatively with the team to address tasks and accomplish goals
• Dependability – demonstrates responsibility in completing all job tasks
• Cleanliness Standards – consistently follows sanitization and sterilization policies and procedures
• Energy and Productivity – completes tasks quickly and thoroughly without prompting
• Time Management – manages time and prioritizes work tasks effectively
• Technical Skills and Learning – keeps up-to-date with new technical skills and knowledge in the field
• Care and Use of Equipment – takes appropriate steps to perform operation checks and maintenance of equipment

Schedule: 12-hour shift, rotation of overnights and weekends

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

At PetVet Care Centers, our mission is to improve the lives of animals and people — providing exceptional and compassionate care at every stage — for all the moments that matter.

Because life is better with pets.

We deliver the Ultimate Care Experience — every pet, every client, every time. That starts with a Culture of Care that supports our team members as much as the pets and clients we serve.

With more than 420 locally led hospitals and over 11,000 team members nationwide, we offer:

• Local autonomy with national support
• Career mobility and development opportunities
• A collaborative, inclusive environment where your wellbeing comes first

You care for pets. We care for you.

Position Overview

• The Veterinary Technician supports hospital operations by providing dedicated quality veterinary care and exceptional service to our patients and clients. Responsibilities include providing patient care by determining animal requirements, conducting examinations and diagnostic procedures, assisting during surgery and operations, providing nursing care, assisting with feeding and caring for patients, maintaining medical supplies and equipment, overseeing triage and discharging patients, and maintaining patient medical records.

Key Responsibilities

• Determine animal requirements by conducting examinations and interviews, reviewing care plans and records, completing laboratory tests and studies, and diagnostic imaging.
• Care for patients by taking vital signs, collecting samples, administering medications, drugs, and vaccines, and bandaging and wrapping wounds.
• Support patient examinations and operations by assembling required supplies and instruments, securing and bringing patients to examination rooms, and restraining patients; aids as directed by the veterinarian.
• Provide excellent pet care by applying full knowledge of anatomy, physiology, disease processes, pharmacology, specialized equipment usage, and specialized drug administration.
• Obtain and verify medications.
• Ensure that patients have food and water, clean patients' rooms, cages, and equipment; observe patients for clinical signs of disease.
• As directed, fill prescriptions and administer medications, including proper documentation, logging, and security of controlled drugs.
• Maintain a safe, secure, healthy, and humane environment by sterilizing and wrapping instruments, sanitizing and disinfecting holding and operating areas, storing sterile supplies, verifying shelf life, following standards and procedures, and in compliance with applicable legal regulations.
• Maintain medical records by documenting patients’ conditions, reactions, and changes; update the database in an accurate and timely manner.
• Communicate with the pet owner about the status of the patient, as directed by the veterinarian.
• Maintain equipment by following operating instructions, troubleshooting breakdowns, maintaining equipment supplies, performing preventive maintenance, and calling for repairs.
• Maintain inventory, place orders for needed supplies, verify, and maintain receipts.
• Update job knowledge by participating in educational opportunities and reading professional journals.
• Release pets to their owners as directed; ensure that every animal released is clean and properly groomed before their release.
• Understand and carry out oral and written directions.
• Perform other duties as assigned by Manager or practice.

Qualifications (Required)

• High school diploma or GED.
• Two or more years of experience with veterinary appointments, surgeries, and nursing care for hospitalized and critical patients.
• Certified Veterinary Technician (CVT), Licensed Veterinary Technician (LVT), Registered Veterinary Technician (RVT), or the Licensed Veterinary Medical Technician (LVMT).

Preferred Skills (Nice to Have)

• 2-3 years of experience in critical care or 3-5 years of experience in surgery and dental procedures
• Care and Compassion: Displays a desire to build rapport, provide personal assistance, and emotional support.
• Team Orientation: Works cooperatively with the team to address tasks and accomplish goals.
• Dependability: Demonstrates responsibility in completing tasks and accomplishing goals.
• Initiative: Proactively looks for the opportunity to address and follow through on work activities.
• Flexibility and Multi-Tasking: Adapts quickly to changing demands and manages multiple priorities effectively.
• Communication: Uses effective and appropriate methods of interacting with others.
• Customer Services: Displays a desire to provide outstanding service and exceed customer expectations.
• Organization and Attention to Detail: Monitors and reviews information thoroughly and maintains an organized system for all documents.
• Adherence to Rules and Instructions: Consistently follows standard procedures.

Schedule: Day shifts, 12-hour shifts preferred, rotating Saturdays

What We Offer
We care deeply about supporting our team members — professionally and personally. Benefits include:

• Medical, dental, and vision insurance
• Paid Parental Leave (birth, adoption, foster)
• 401(k) with discretionary contribution
• Team Member Pet Discounts
• Emotional wellbeing support — including Calm app access and 24/7 EAP
• CE stipends and career development resources
• Grant Circle — a relief fund for team members facing personal hardship
• Local hospital culture backed by national resources

The RISE Mentorship Program is a year-long immersive experience designed to support new veterinary graduates as they transition from an academic setting and into the “real world” of clinical practice. RISE Centers pair new graduate veterinarians with experienced mentors to provide hands-on learning, real-time case management, and professional development. Participants also join a nationwide cohort of peers, building a supportive network that lasts well beyond the program.

Who is this program for?

• New veterinary graduates who are eager to practice high-quality medicine and grow their clinical skills in a supportive, real-world setting.
• Candidates interested in working in General Practice (GP), Emergency (ER), or Mixed Animal Practices, depending on location availability.

What does this program offer?

• Full-Time employment in a RISE Center with hands-on mentorship, while slowly transitioning to independently managing a caseload.
• Dual Mentorship Model: On-site support from a "home hospital" mentor and centralized guidance from the national mentorship team.
• Competitive Compensation: Salary tailored to the specific hospital and regions budget.

Comprehensive Benefits Package includes:

• Full-time employee benefits
• Competitive Sign-on bonus
• Relocation assistance available
• Ask about our training assistance bonus 
• CE reimbursement allowance and paid PTO days for CE events

Where will this take place?

• Nationwide! We have hospitals across the country to meet your geographical preferences.

When does this program start?

• We have flexibility for you to start when it works best for you!

Center Details:

Founded by Dr. John McGruder, the team at Crestview Animal Hospital has been a trusted provider of general practice veterinary care to Cumming, Georgia and the surrounding areas since 1984.  The team officially joined our network at PetVet in 2022– and in January of this year, we launched a brand-new emergency department.  Working in collaboration with our 7-doctor general practice team in a state-of-the-art facility, our emergency doctors offer overnight services 7 days a week with extended day-time hours on Saturdays and Sundays. Established in the community for offering personal, high-quality veterinary care with strong client relationships.

Compensation:

• Guaranteed base salary starting at $110k+, prosal with unlimited earning potential!

Our RISE program is designed to help early-career professionals take the first step in their veterinary journey—with opportunities to build hands-on experience, deepen their knowledge, and be part of a team that truly cares. Participants also gain exposure to our growing continuing education (CE) program, supporting long-term growth and development across clinical and leadership pathways.

We are currently seeking a GP Veterinarian to help us build our team– We would love to meet you! We also have an opening for a GP Vet to split time between Crestview Animal Hospital and AMC of Cumming (4mi away), please inquire if interested! 

About Crestview Animal Hospital :

Founded by Dr. John McGruder, the team at Crestview Animal Hospital has been a trusted provider of general practice veterinary care to Cumming, Georgia and the surrounding areas since 1984.  The team officially joined our network at PetVet in 2022– and in January of this year, we launched a brand-new emergency department.  Working in collaboration with our 7-doctor general practice team in a state-of-the-art facility, our emergency doctors offer overnight services 7 days a week with extended day-time hours on Saturdays and Sundays. Established in the community for offering personal, high-quality veterinary care with strong client relationships.

If you’re looking to join a dynamic team with supportive leadership, look no further! We have two amazing Medical Directors, Dr. Swafford (GP) and Dr. Bezdek (ER) to offer support and mentorship, a large team of DVMs, along with incredible support staff.

What you can expect when you join our team

• Competitive salary with performance-based incentives.
• Optional relocation package.
• Comprehensive benefits package including medical, dental, and vision coverage as well as flex spending, long/short term disability and life insurance etc. 
• Generous paid time off allowance for vacation, sick leave, and holidays. 
• Continuing education allowance and opportunities for advanced professional development. 
• Veterinary licensing, state VMA, board certifications and DEA reimbursements 
• Employer paid AVMA, PLIT, VIN, and PLUMBS memberships   
• Supportive work environment with a collaborative and experienced veterinary team. 
• 401K retirement plan with 100% vested  
• Deferred compensation plan after 1 year 
• Emotional wellbeing and employee assistance programs  
• Free Premium Calm App membership

Crestview is located in the heart of downtown Cumming, GA. Located 39 miles northeast of downtown Atlanta and 15 miles northeast of Alpharetta – close enough to enjoy concerts, sporting events, etc. but outside the hustle and bustle of the big city. This area truly offers the best of both worlds. Cumming, located in Forsyth County, also offers highly-rated schools and with ample extra-curricular opportunities – ranking in the top 5 best school districts in the Atlanta area according to Niche.com. With a strong sense of community, great public schools, low cost of living, abundant job opportunities and a plethora of local amenities to suit various interests, Forsyth County was also rated #7 as the top places to live in America!

If you are interested in joining our team or just want to hear more about this incredible opportunity, please apply here or contact Lynsey Dolce at ldolce@petvetcarecenters.com.